Meeting Notification
The next ADA Compliance Coordination Committee Meeting hosted by the Office of ADA Compliance will be held on Monday, March 15, 2010, 2 p.m. to 3:30 p.m. The meeting will take place at 2 Broadway (between Stone and Beaver Streets), 20th Floor Conference Room, New York, N.Y. 10004.
If you require a sign language interpreter, assistive listening device, Braille, or any other type of assistance, please inform us when confirming your attendance. We can be reached at 646-252-3053.
For security purposes, we are required to submit a list of names of all attendees to building security. If you do not confirm your attendance, you may experience difficulty gaining access to the building. You must provide photo identification. In order to expedite your check-in process, we ask that you RSVP by close of business, Thursday, March 11, 2010. We look forward to hearing from you. Thank you.
COMPLIANCE COORDINATION COMMITTEE (CCC)
MEETING
Monday, March 15, 2010, 2 p.m. to 3:30 p.m.
2 Broadway, New York, NY 10004
20th floor conference room
| Approximate Duration | Topic | |
| 5 Minutes | Opening Remarks | |
| 15 Minutes | Follow-up of concerns from CCC Meetings held on August 12, 2009 and December 2, 2009. |
|
| 20 Minutes | Presentation on NYC Transit New Select Bus Service MetroCard and Coin Collector Machines – An introduction to Select Bus Service and the ADA features of the proposed fare collection machines. Presentation by:
|
|
| 20 Minutes | Presentation Question & Answer Session |
|
| 25 Minutes | Open Forum | |
| 5 Minutes | Closing Remarks |
COMMENT or COMPLAINT
Concerning Paratransit:
If you are a Paratransit customer interested in providing input to New York City Transit (NYCT) regarding Access-A-Ride you may apply for membership on the Paratransit Advisory Committee (PAC), a fifteen member advisory committee composed of customers and representatives from major disability organizations throughout New York City. Applicants for the committee are asked to send a letter and current résumé to Denise Ann McQuade, Liaison to the PAC, at Paratransit Division, 130 Livingston Street, Brooklyn, NY 11201.
If you have an individual complaint or would like to offer a commendation, please contact the Paratransit Division by using one of the following methods:
1) Call 718-330-3322, the MTA New York City Transit Customer Assistance line, seven days per week, 6:00 a.m. to 10:00 p.m., to speak with a customer representative.
2) Write to MTA New York City Transit Paratransit Division, Customer Relations, 130 Livingston Street, Brooklyn, NY 11201
3) E-mail at www.mta.info and click on Contact Us.
The information provided through any of these methods of communication will be forwarded to the appropriate supervisor for corrective action.
Concerning Stations:
If you have an individual complaint or would like to offer a commendation, please contact the Department of Subways, Stations by using one of the following methods:
1) Call 718-330-3322, the MTA New York City Transit Customer Assistance line, seven days per week, 6:00 a.m. to 10:00 p.m., to speak with a customer representative.
2) Call Department of Subways, Stations at 718-330-3322, weekdays,
6:00 a.m. to 10:00 p.m.
3) E-mail at www.mta.info and click on Contact Us.
The information provided through any of these methods of communication will be forwarded to the appropriate supervisor for corrective action.
Concerning Bus Service:
If you have an individual complaint or would like to offer a commendation, please contact the Department of Buses by using one of the following methods:
1) Call our Bus Customer Relations Center directly, at our toll-free telephone number: 1-888-NYCT-BUS (692-8287), weekdays 7:00 a.m. to 5:00 p.m.
2) You may also submit your concerns via fax to 718-927-7498.
3) E-mail at www.mta.info and click on Contact Us.
The information provided through any of these methods of communication will be forwarded to the appropriate supervisor for corrective action.